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Microsoft Windows 10 (64-bit)

My HP Design Jet 500 is giving a "Severe Error message:  0x8010001"  What problem does this error message identify ???

4 REPLIES 4
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Check the service manual here: https://www.laserexpressinc.com/manuals/HP/hp-dsj-500-510-800-series-service-manual.pdf

 

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Manual does not show this error message.

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I see that, I am unable to find any reference in my service documentation on that error. I would suggest that you remove the formatter and clean the edge contacts on it.

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HP Recommended

You could try looking at the belt and carriage for high friction

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