cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Lew1s
New member
1 0 0 0
Message 1 of 2
368
Flag Post

Android phone failed to connect via wifi direct

HP Recommended
Deskjet 4729
Android 9.0 Pie

Just bought the printer and excited to print whatever seen on phone. I can  add to my laptop via WiFi direct successfully. But I couldn't connect via WiFi direct to my phone even I already installed the HP Smart app in my OnePlus 7T but it is not successful to added in as printer although the default password 12345678. for my wife phone (Samsung A9) failed connect as well pop up"indirect password" please advise how and what should I do? Is it faulty for the printer?

IMG-20200501-WA0001.jpg

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
28,039 26,658 1,522 1,618
Message 2 of 2
Flag Post
HP Recommended

@Lew1s

 

Welcome to HP support community.

 

Restore network settings to default settings

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

Update the printer firmware

Here are the steps:- Click here

 

Follow the steps mentioned in this HP document to connect to WiFi direct:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation