Atasco de papel

[Canhas]

Tengo una DesingJet T250 y aparece atasco de papel y que abra la ventana de accesos a la zona de impresión, pero no hay papel por ningún lado. Ya retiré el rollo, abrí la ventana, limpié y no veo residuos por ningún lado (tampoco tuve ningún tipo de atasco antes), pero sigue indicando el error y no permite usar.

[RodrigoB]

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

[Canhas]

Cierran el foro en español, nos obligan al foro en inglés, pretenden que traduzcamos todo a inglés sin importar si lo hablamos o no, pero ustedes no son capaces de hacer lo mismo por nosotros.

They close the forum in spanish, they force us to the forum in english, they want us to translate everything into english regardless of whether we speak it or not, but you are not able to do the same for us.

[Repairatrooper]

From google translate:

I have a DesingJet T250 and a paper jam appears and I open the access window to the printing area, but there is no paper anywhere. I already removed the roll, opened the window, cleaned and I don't see any residue anywhere (I didn't have any type of jam before either), but it still indicates the error and does not allow use.

Power off the device and start it. If the error appears on startup then likely you have either a bad or stuck sensor and most likely it will be the OOPS (out of paper sensor). this sensor is located in the paper path near the right side (when facing the printer). It is right in the paper path so you pretty much need to remove the single sheet feeder (if applicable) or simply look from the back. There is a flag that should be sticking up when there is no paper in the path. If that flag  missing or stuck that is your problem. If the flag is there the sensor might be bad.