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Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Z5600
Microsoft Windows 10 (64-bit)

i've been disappointed with HPs Large Format Printer sites.  I've requested samples from printers as the web site says is available, but when i fill out the request page, i get error messages of an error that does not exist.  So no samples sent to me.

 

https://h71044.www7.hp.com/ga/us/en/contactus.php?DESIGNJET

 

Order sample link:  http://www8.hp.com/us/en/large-format-printers/orderprintsamples.html?series=z#/

 

I'm looking for someone to ask questions about HP Large Format Printers.  Can you fix the above web site or let me know a phone number i can call.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you for using the HP forum.

Error : HPs Large Format Printer site

 

Problem Description: unable to register and order the samples.

 

The possible cause could be: Location

 

Corrective Action:

 

1. Offer only available in the United States and Canada.
2. Based on your location, please contact HP support on toll free number for the support required.


Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

1 REPLY 1
HP Recommended

Thank you for using the HP forum.

Error : HPs Large Format Printer site

 

Problem Description: unable to register and order the samples.

 

The possible cause could be: Location

 

Corrective Action:

 

1. Offer only available in the United States and Canada.
2. Based on your location, please contact HP support on toll free number for the support required.


Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.