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‎02-13-2025 10:28 AM

HP Recommended
Product: HP DesignJet XL X3800 36-in Multifunction Printer
Operating System: Microsoft Windows 11

hello. I have a XL X3800 that prints lines on my prints when using greyscale color mode. I have noticed that the printhead alignment and cleaning test failed. Meaning there was streaking and mis-alignment of the color bars. Anyone experienced this isssue? I have not replaced anything, but have updated the firmware.

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1 REPLY 1

‎02-13-2025 05:15 PM

HP Recommended

What is the status of your printheads? Perhaps you have a bad one, or possibly stray ink polluting the line sensor, preventing the printer from performing maintenance.

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