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‎09-26-2022 06:02 AM

HP Recommended
Operating System: Microsoft Windows Server 2012 and older

Hello,

 

I'm trying to add a HP DesignJet T630 24-in to my windows server 2012r2 but when i add the driver, the installation fails with the message "unable to install HP DesignJet T630 24-in V4 -type 4, usermode, x64 driver. Element not found". What could be the cause of this message?

 

Regards,

Andy

 

Category:
2 REPLIES 2

‎09-26-2022 01:06 PM

HP Recommended

Have you tried downloading the basic drive and installing manually?

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‎09-26-2022 03:11 PM

HP Recommended

Yes, i downloaded the basedriver and tried to install it manually.

Regards, Andy

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