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‎08-08-2017 09:18 AM

HP Recommended
Product: DesignJet 500
Operating System: Microsoft Windows Server 2003 (64-bit)

I purchased 2 HP82 Black ink cartridges for the Designjet 500 but realized only after it was opened that the HP10 black cartridge was the one that was required.  All the other colours are HP82 cartridges.  Is there any way that we can use the HP82 Black cartridge in the Designjet 500?  Thanks.

1 REPLY 1

‎08-08-2017 11:20 AM

HP Recommended

Hi,

The HP Designjet 500 cannot accept HP 82 Black cartridge, only an HP 10 or 11 Black cartridge can be used.

 

You may find the printer specifications below, any compatible ink cartridge is listed:

https://support.hp.com/sg-en/product/hp-designjet-500-printer-series/25301/document/bpp03065#AbT7

 

Regards,

Shlomi



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