Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

Cannot reduce the image size on screen. The custom size option in the drop down doesnt exist

HP Recommended
Office Jet 6960

I am trying to mobile print from my laptop to my 6960 printer. When I select "print" on anything online the printer window comes up just as always but the image shown on the right is HUGE and has cut off 1/2 of the document and I cannot reduce the size of it in any of the drop downs. PLEASE help

HP Support Agent
HP Support Agent
17,706 17,688 982 846
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community.


To help you further with this, let us know the Operating System installed on the device your Printer is connected to.



I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation