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HP Recommended
designjet z6100 60 inch
Microsoft Windows 8 (64-bit)

Hey y'all, 

 

It's Sarah, yet again. I have the DesignJet Z6100 60-inch. It does great when I do single prints, up to about 36 inches, but when I try to do large prints (40 and up) or nest prints so I can save paper, it goes crazy. The carriage on the inside starts wobbling like crazy, swaying on the encoder strip. Is there any way to tighten the strip? We tried bracing the printer, and that actually made it worse. It starts to wobble or sway so bad that eventually I get code 86:01 (which I know means the carriage can't move on the Y-axis), but I don't know how to resolve the issue. I've tried cleaning the strip, oiling it with the HP oil stoff, and I just don't know what the next step should be.

Thanks in advance everyone!

 

Sarah ❤️

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Not sure if you are confusing the name of the part

 

You should Clean the Encoder Strip with a lint free cloth and water

You should Clean and Lubricate the Slider Rod

You should never lubricate the encoder strip. If you have done this, try to clean it as much as you can, and clean the sensor on the carriage as it could be contaminated with oil.

 

About the problem, here a the most common causes

 

- Cutter lose or broken

- Belt worn

- Encoder strip dirty or damage

- Tubes not installed correctly

- Slider Rod not lubricated

- Orange felts on the sides of the carriage not lubricated

- Carriage bushings worn

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Not sure if you are confusing the name of the part

 

You should Clean the Encoder Strip with a lint free cloth and water

You should Clean and Lubricate the Slider Rod

You should never lubricate the encoder strip. If you have done this, try to clean it as much as you can, and clean the sensor on the carriage as it could be contaminated with oil.

 

About the problem, here a the most common causes

 

- Cutter lose or broken

- Belt worn

- Encoder strip dirty or damage

- Tubes not installed correctly

- Slider Rod not lubricated

- Orange felts on the sides of the carriage not lubricated

- Carriage bushings worn

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

I had oiled the encoder strip... *blushing*. I cleaned it with just water, and oiled the bar thingy, that seemed to fix the majority of the problem! Thank you!!

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