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‎07-06-2020 01:47 PM

HP Recommended

So far I have been able to help each one of our customers that have called with the issue, but I didn't randomly try each one, I made sure to match the proper patch for each W10 system and version. Now taht you have poaded several patches I recomend you get an IT guy out to your place to untangle the issue and start over fresh.

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‎07-07-2020 12:33 PM

HP Recommended

I have the latest version of windows 10 x64 and it still works.  I am using a network card connected to a powerline .. but still it does work fine...

Windows can detect the printer on it's IP and all runs smoothly .. 

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