• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
We have new content about offline printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎11-14-2022 08:07 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello, I have a big problem with HP DJ T1700. Printer in 0086-0002-0054 error. Printer stopped printing and writes that needs to replace PrintHead Mk/Y, after replacing PH, this message stays. Printer not recognized this PH. Error Message appears very fast, i'm mind, that printer not trying pumps PH. In Service Mode test results show in pictures. I'm extremely need help(.photo_5447247485136388233_x.jpg

1 REPLY 1

‎11-14-2022 03:10 PM

HP Recommended

This error is a voltage error.  There are quite a few troubleshooting steps. My best suggestion is to find a service manual for the device and follow the troubleshooting steps listed. Usually you can find a manual online.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.