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Microsoft Windows 11

Hello, I have a big problem with HP DJ T1700. Printer in 0086-0002-0054 error. Printer stopped printing and writes that needs to replace PrintHead Mk/Y, after replacing PH, this message stays. Printer not recognized this PH. Error Message appears very fast, i'm mind, that printer not trying pumps PH. In Service Mode test results show in pictures. I'm extremely need help(.photo_5447247485136388233_x.jpg

1 REPLY 1
HP Recommended

This error is a voltage error.  There are quite a few troubleshooting steps. My best suggestion is to find a service manual for the device and follow the troubleshooting steps listed. Usually you can find a manual online.

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