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@tabcom - which part?

@D Hook - firmware update/downgrade - already check it.

HP Recommended

Sorry, should've mentioned I was directing that to Tabcom.  The HP website I linked to dicussed the cartridge issue and the sensor issue as being solved with the updated firmware.  Not sure if Tabcom has tried updating.

 

Thanks!

I don't work for HP....I just repair their printers.
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