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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Re: DNS settings is needed.
Create an account on the HP Community to personalize your profile and ask a question
02-23-2018 03:56 PM
Ordinarily, unless you are connected to a work environment, in which case your IT department will supply the DNS setup for your office / network, DNS is provided to you by your ISP (Internet Service Provider).
I can offer the following general advice -- it might be possible for you to extrapolate the information you require for your situation.
Examples
Set Wi-Fi IP address / DNS server addresses
The following is relevant to recent Windows environment.
Control Panel > set icon view > Network and Sharing Center >
Change Adapter Settings > Right-Click on Wi-Fi > Properties
Tab Networking
Scroll down, select / highlight Internet Protcol Version 4 (TCP/IPv4)
Click Properties
Tab General
Select one:
- Obtain an IP Address automatically (from your router / network)
- Use the following IP address >> Fill in the information for your local network
Select one:
- Obtain DNS server address automatically (from your router / network)
- Use the following DNS server addresses >> Fill in the information for your ISP server configuration
If the printer is on the network, use the Embedded Web Server (EWS) to set the IP Address / DNS server addresses
Reminder
- Even assuming you have access to the Embedded Web Server,
- Assuming your printer supports the EWS option,
- The following example will likely NOT match your Designjet setup.
Example provided as a general reference:
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Network > Wireless (802.11) > IPv4 Configuration
Obtaining DNS information
First check with your own ISP -- for example, AT&T, Comcast, Xfinity...
and / or
DNS Servers
Welcome to the DNS Server Database, here you will find a comprehensive list of the main DNS servers for various popular ISP's located around the world. This list will help you with finding the best DNS server to use for your internet connection which will result in fast DNS lookups.
If you do not have an ISP, or if you are having continuing connection issues, use Google Public DNS.
If nothing works, if the information is not relevant, if your setup is so different that the advice is useless, my apologies. Hopefully in that case, one of our "large printer" experts will jump in to assist.
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