-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
I mostly use my plotter for silk screening artwork and the vendor is having issues with what I am sending him.
See picture below. These horizontal breaks in the lines are causing issues with the quality of the silk screens produced.
I have done all the troubleshooting I can and will be scheduling a maintenance and cleaning service to eliminate that as an issue.
What I really want to ask here is, Is this normal for this plotter? Do I need to invest in a higher quality plotter for my needs?
Thank you for any input. Mk
This is plotted on HP clear film, and magnified pictured on a light table.
HP Recommended
That looks like you have an issue with the black printhead. How do the troubleshooting and quality pages look? There should be no reason this unit cannot lay down solid black if the heads are working.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
2
0
0
HP Recommended
Repairatrooper,
Thank you very much for your reply.
It is doing it will all the printheads. This is after changing the magenta head. I did not have a new black printhead at that time.
Trouble shooting print.
Thank Again, Mk
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community