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1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
If your device has an "F" series cartridge that indicates the printer was sold through the contractual sales channel, typically copier companies like Konica and are specifically chipped to only use "F" cartridges. You will need to source the proper replacement, they are not interchangeable.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Have you updated the firmware on your device to the current level? If HP made a change in cartridges, the printer would need to be updated in order to recognize a new cartridge number.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
I have posed this question to a contact I have on the Designjet Team, will let you know what I find out.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If your device has an "F" series cartridge that indicates the printer was sold through the contractual sales channel, typically copier companies like Konica and are specifically chipped to only use "F" cartridges. You will need to source the proper replacement, they are not interchangeable.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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