cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
slym2
New member
2 1 0 0
Message 1 of 2
256
Flag Post

DesignJet T520 problem

HP Recommended

Our T520 stopped printing.  There is no error on the display, and the web GUI simply says "Printer Failure" with no error codes or details.  If I try to clean the printhead, it just sits at 0% indefinitely.  Rebooting the printer doesn't change anything.

 

Most of what I find online talks about replacing the printhead, but since I don't see any specific message about that, I'm reluctant to buy the kit just to see if it fixes the issue. 

 

Any suggestions would be greatly appreciated!

 

Edit to add - I have no problem buying the printhead kit, but just want to find out if this sounds like a different problem.

1 REPLY 1
slym2
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Not sure what happened, but I received 3 emails saying someone responded, but there are no responses here.

 

I could really use some advice on this.  Thanks in advance!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation