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HP Recommended

I had same error 05:10 ... so I ordered a new Disk, installed it...and now... The plotter hangs,,,, with the formatter plugged... 

 

Any suggestions ??

HP Recommended

Hi,

 

That happens when the formatter is not working

 

What part number did you used to order the new formatter?

Are you using a new formatter, refurbished, used?

 

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

 

I bought only the disk at Ebay

 

http://www.ebay.com/itm/321885870351?euid=51fee99af3c549838437d48e1521283b&cp=1

 

First the plotter gave me the 05:10 error... I dismounted the formatter, took out the memory and reinserted. Took out the hard disk and reinserted... plug it again and the system hanged out..

 

So I bought the disk at Ebay, placed on the formatter, plug the formatter in.... and no change... the system hanged out..

 

Maybe the formatter had an error since I took out the memory and the original disk......

 

HP Recommended

Hi,

 

If you want to use the printer with the formatter order the part C7769-60259

 

If you dont want to use the formatter, remove it, hit ok on the panel when you get the 05:10, the printer will come up ready.

Install the PCL3 driver and you will be able to print just fine

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

Thanks, I will try to buy the Formatter....

HP Recommended

Hello!

It's very interesting what you have written here. I have also such a problem with a Designjet 510 ploter, but I can't fix it, although I have tried many times. Moreover, I have found informations that raster drivers are not available for Windows 7. So I would ask you, how exactly have you fixed your machine, or where have you the raster driver from? Could you desribe the way to make the ploter working without a card step by step? I will be very grateful for your response.

HP Recommended

Hi,

 

You can use the following driver

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=61000&swItemId=pl_56198_2&swEnvOid=4063

 

To install teh driver, here are the instructions

http://windows.microsoft.com/en-us/windows/install-printer#install-printer=windows-8

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
HP Recommended

I bought an used  formatter in China... and worked OK !!

HP Recommended

Hello,

I had the same problem with a Designjet800.

To get around the 05:10 warning I followed your suggestion; I took off the formatter board and press the Cancel button, then Enter.

Now I need a raster driver, but where can I find it? I need a Designjet  500 driver?

Thank you

HP Recommended

Hi,

 

Yes, you need the driver for the DesignJet 500

 

Just turn the printer off, remove the formatter, turn the printer on, hit ok when the 05:10 comes up and you will be ok to print

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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