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CarlAlbury
Level 2
20 14 0 0
Message 1 of 2
458
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Designjet 500PS 42 inch windows 10 driver instillation

HP Recommended
designjet 500ps
Microsoft Windows 10 (64-bit)

I have looked everywhere and downloaded multiple drivers as suggested by HP and this forum. All I get is a zip file that when unzipped does nothing. Looked at the 16 to 19 enclosed files but none are EXE files. HP says simply states that when you open the file it will automatically start instillation. Nope. So what am I missing. I have Windows 10 PRO 64 bit OS.

1 REPLY 1
meat1820
Level 4
109 81 8 14
Message 2 of 2
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HP Recommended

https://youtu.be/CWARLO4RNhs

I would uninstall the printer and driver.

Try following these steps in this video to manually install your printer on a windows 10

If you have an older printer for which HP no longer provides a full-featured printer driver, this video explains how to install an alternate printer driver.T...
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