• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Designjet T2530
Microsoft Windows 11

Hi, I own a little older but quite nicely working Designjet T2530 printer, but am struggeling to upgrade the firmware. 


When I upgrade the firmware via web access, USB or on the machine, I get an error 79:04- so I wanted to do en EEROM reset- but I can't get into the diagnostic boot menu- when I press the "house" symbol it starts flashing as per handbook, but the other LEDs don't come on to press the sequence for the diagnostic boot menu.

 

The standard diagnostic menu doesn't have thee EEROM reset option.
Is there another way to get to the EEROM reset?

Greeting and thanks
Sven

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.