• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎03-31-2025 01:27 PM - edited ‎03-31-2025 01:27 PM

HP Recommended
Product: HP DesignJet T2530 36-in PostScript Multifunction Printer

I keep getting a "replace Printhead " on a new printhead with no expired inks. Also the tubes are full. I am a tech. So i pulled 5 ml ink through the lines to make sure they were not clogged or bubbles were not in them. All extracted and had no signs of bubbles or hard to pull ink through the lines. I did the IDS leak detect as well and nothing came up with issues. All passed. I have had this before on older plotters . not on the T2530 or T1600 T2600 series until today. I am thinking i am going to have to start setting these new printheads up on a machine that is known to be able to setup a printhead properly. then send them out to customers or use in house.  The "Printhead Service Code" is : Sydc8OdebIByBiGAsuJUzQ==   in the service information pages. Also error ID code: 524288

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.