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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet T520 Blue Screen Error B87E43AA

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10-23-2019 01:47 PM - edited 10-23-2019 01:49 PM
I have been told by HP 2nd level support that any time you see a blue screen like this it is the main board that needs to be replaced, there is really only one primary board in this unit. Replacement is fairly straightforward but does require some disassembly of printer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-24-2019 06:04 AM
Restart printer without any network/USB cable and check if you still have same error. If Yes, then you need to replace the main PCA board.
Please check with nearest authorized service providers to replace parts for low price.
Part numbers for MPCA:
A series.
CQ890-67097 AXL MPCA and Bundle Pro kit
B&C series.
CQ893-67032 Formatter (main logic) PC board assembly - For model C T520 printersT520 B&C series
Hope it will be useful.