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HP Recommended
HP DesignJet Z3200 44-in Photo Printer
Microsoft Windows 10 (64-bit)

Hi there!

 

After several months of rest I replaced the belt on my Z3200. On starting up it complained about empty cartridges even there is clearly ink inside. So at the cartridge replacement  panel I switched the "empty" one for a new original HP cartridge. With OK button the printer proceeds to "checking cartridges" panel and - surprise - flags the very new cartridge as empty again.

 

Any help is appreciated!

Frizzo

3 REPLIES 3
HP Recommended

Go back and check all your connections. When you insert the cartridge to do you get the acknowledgement beep that you have inserted an ink cartridge?

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HP Recommended

Thanks for your answer!

Yes, I get the beeps.

Actually I restarted the printer to document the exact sequence of screens and - voila! Now the new blue cartridge is properly recognized as full. There are other partially used cartridges showing the same issue. So I will try the (expensive) "solution" by getting new cartridges and hope for the best.

 

Just in case: what connections are you referring to? Like trailing cable etc. or also the ink tubes?

For the belt replacement I dis/reconnected all the cables on the left side cover.

 

HP Recommended

Detection of cartridge ink levels remains erratic. At best a new cartridge is detected as full (after a some reseating tries) but - seemingly at random - might come up as empty after a few power cycles later.

So far I never could get all 12 ink levels "approved" and move on to calibration.

So what to do now?

 

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