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‎03-04-2026 02:56 PM

HP Recommended

I bought this machine used and before I bought it, it had sat for over a year powered off. I've replaced the printheads and ink cartridges but I was at first getting banding on the Matte Black. I was able to get that resolved and then tried to print a 72 inch by 36 inch banner on bond paper and half way through it started to band again and then fade to a light gray instead of being black. Now I am getting no black out of the MK/C printhead only cyan for both colors and the Photo black is now banding and showing it is clogged. I have run several clean printhead cycles and it has not helped. Anyone have any suggestions or ideas of what the issue could possibly be?

1 REPLY 1

‎03-04-2026 04:29 PM

HP Recommended

There could be air bubbles in the ink lines. Check out YouTube as you will find some good troubleshooting videos there.

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