Solved: Designjet t1300 carriage hits service station then error 86:... - HP Support Community

hriosm · ‎10-09-2023

Hi,

I don´t seem to get right the calibration of both carriage and service station.

Sometimes when carriage travels back and forth, it lifts a part of the service station that cleans the printheads. The service station is supposed to be out of the carriage's way but I suppose starts moving when carriage is still inside the service station moving to the left.

Alone, service station moves fine, same as carriage but they don´t seem to synchronize.

Any suggestions?

Regards

Repairatrooper · ‎10-10-2023

I may have misread your original post. If the carriage is hanging on the service station it may be that the service station is defective. You should run the service station diagnostics. You should be able to find the service guide online which will explain how to test the various components.

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Repairatrooper · ‎10-09-2023

I would recommend you clean the carriage encoder strip. This is the mylar strip that is read to provide data on where the carriage. Take a soft cloth, put a couple of drops of alcohol and then wet the cloth with water. Do not use straight alcohol as this will damage the strip. Gently rub the strip until the cloth stays clean.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

hriosm · ‎10-10-2023

I had done that before. Once, the carriage had done at least 5 trips left to right and right to left. If it were problem reading encoder, I think wouln´t have completed so many trips. Does it? When the error happens, the carriage is trying to go left but before it leaves service station, it seems the service station starts to move and collides with carriage. At this moment, carriages gets stuck and error 86:01 appears. It seems I have not done the belt calibration correctly and/or there is an small error reading encoder?

Regards

Repairatrooper · ‎10-10-2023

I may have misread your original post. If the carriage is hanging on the service station it may be that the service station is defective. You should run the service station diagnostics. You should be able to find the service guide online which will explain how to test the various components.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

hriosm · ‎10-12-2023

Hi,

I did this again and adjusted belt tension and now works! Thanks

Designjet t1300 carriage hits service station then error 86:01

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