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‎02-25-2025 02:40 PM

HP Recommended
Product: HP DesignJet T830 24-in Multifunction Printer

I have a designjet that is less than a year old. I have several issues with it and when I call customer service they do not help with the problems, deny the warranty, and sometimes just won't answer the phones. So I don't call customer support anymore. My biggest problem is that the printer doesn't have enough memory to print certain landscape plans. Someone told me I need to upgrade the memory but I cannot find a website geared toward that. Can someone guide me on where to purchase the memory and how to install it?

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2 REPLIES 2

‎02-25-2025 04:46 PM - edited ‎02-25-2025 04:48 PM

HP Recommended

Page 605 of manual describes several workarounds when there is insufficient memory.

 

● Use another App to print these jobs.
● Select the “print job as bitmap” option.
● In the future there will be a PCL driver to simplify processing

 

I did not see any slot for adding memory.

Make sure you have the latest firmware and software

 

Thank you for using HP products and posting to the community.
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‎02-25-2025 05:17 PM

HP Recommended

Have you tried using HP Click to print your files? It is designed to take the guess work out of plotting tasks.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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