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Microsoft Windows 10 (64-bit)

Buenas, tengo un problema con mi impresora HP designjet 111(rollo) cuando mando a imprimir del programa Autocad2018 y pdf (por lo que he querido imprimir) no reconoce el dispositivo de mi impresora, no obstante por Pdf si lo reconoce y cuando mando a imprimir A1, el papel lo bota y no se puede imprimir, espero su ayuda, gracias

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