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- DesignJet, Large Format Printers and Digital Press
- Empty Service Maintenance Kits Latex 570

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09-27-2019 09:18 AM - edited 09-27-2019 10:53 AM
Our printer has been making some interesting sounds lately and so I did some looking through the info on the Web Server and found this:
Service Maintenace Kit #1 3%
Service Maintenace Kit #2 0%
Service Maintenace Kit #3 12%
We just replaced the maintenance cartridge and it says it is at 100%.
Is this something I need to be worried about?
What do these Kits do and what are the part numbers for them?
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09-27-2019 11:27 PM
From the looks for the service manual, those counters go from 0 to 100%, so your kits appear to be very low usage. These are technician installed kits that replace common wear items. If you are getting noise it could be a dry/dirty carriage rod.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-27-2019 11:27 PM
From the looks for the service manual, those counters go from 0 to 100%, so your kits appear to be very low usage. These are technician installed kits that replace common wear items. If you are getting noise it could be a dry/dirty carriage rod.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-30-2019 06:28 AM
Our carriage rod lubrication is at 12%
At what point would you suggest cleaning and relubricating it?
Also in the manual, it says to clean the rod with 95% Ethanol, we have a barrel of 90% Ethanol at our plant, would there be anything wrong with using that instead?