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- HP Community
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- DesignJet, Large Format Printers and Digital Press
- Re: Error 48:00 on T1100 when head alignment checking

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05-24-2022 12:53 PM
Hi guys
it's me an other time, alwyas on my T1100 for her second life 🙂
Now, on printing, there is spaces on every bands
trying to start head alignment process, but in the middle of the procedure, error message 48:00
Restart the printer, an other issue : 21:14
Thank you for your help
Best regards
Dominique
Solved! Go to Solution.
Accepted Solutions
05-25-2022 03:35 PM
System Error: 48:YZ
Problem
Description:
PPS system failure.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check that the Pen to Paper Space (PPS) Solenoid cable is not damaged and
is correctly connected to the PrintMech PCA.
3 Perform the Scan Axis PRS diagnostic test to troubleshoot the problem further.
See PRS Test on page 3-9.
4 Make sure the Service Station is correctly installed. Sometimes, if the Service
Station is not correctly installed, the front of the Service Station falls down
(causing the Service Station to be tilted), and the L-Bracket support does not
fit properly. The front of the Service Station should be “UP,” and the L-Bracket
should fit well with the Service Station.
5 Replace the Pen to Paper Space (PPS) Solenoid. See Pen to Paper Space
(PPS) Solenoid (T1100/T1100ps/T610) on page 6-75 or Pen to Paper Space
(PPS) Solenoid (T1120/T1120ps/T620) on page 6-77.
6 If the System Error continues, replace the PrintMech PCA. See PrintMech
PCA (T1100, T1100ps, T610 ONLY) on page 6-73.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-25-2022 01:34 AM
Hi again
more information : when i try to call "Calibrate paper advance" by the printer interface web, the head start to move once, but after there is a "clic" when the head is on the right, and appears 48:00
after turning off the printer, if y try to move manually the head to the left, it is blocked, just push on the right, a new "clic" and it is unlocked
05-25-2022 03:35 PM
System Error: 48:YZ
Problem
Description:
PPS system failure.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check that the Pen to Paper Space (PPS) Solenoid cable is not damaged and
is correctly connected to the PrintMech PCA.
3 Perform the Scan Axis PRS diagnostic test to troubleshoot the problem further.
See PRS Test on page 3-9.
4 Make sure the Service Station is correctly installed. Sometimes, if the Service
Station is not correctly installed, the front of the Service Station falls down
(causing the Service Station to be tilted), and the L-Bracket support does not
fit properly. The front of the Service Station should be “UP,” and the L-Bracket
should fit well with the Service Station.
5 Replace the Pen to Paper Space (PPS) Solenoid. See Pen to Paper Space
(PPS) Solenoid (T1100/T1100ps/T610) on page 6-75 or Pen to Paper Space
(PPS) Solenoid (T1120/T1120ps/T620) on page 6-77.
6 If the System Error continues, replace the PrintMech PCA. See PrintMech
PCA (T1100, T1100ps, T610 ONLY) on page 6-73.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.