cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Maditech
New member
1 0 0 0
Message 1 of 4
2,974
Flag Post

Error 79:04 HP Latex 360

HP Recommended
Latex 360
Microsoft Windows 7 (64-bit)

HP Latex 360 after printing job, can't finish drying and show error 79:04. After restart printer don't initilize --> the same error. Update FW, Hard Disk Recovery have no effect.IMG_6447.JPG

3 REPLIES 3
KTeller
New member
1 1 0 0
Message 2 of 4
Flag Post
HP Recommended

any update to this? i have the exact same situation. I had printer for almost 2 years never updated firmware (based off former owner) i get firmware updated within the first week since, i have exact same issue. I printed job at the end when drying, i got error, restarted and can not get passed 37ish% on startup. I put in USB with latest firmware and went through the process. I restarted and same issue still. Looking for update or help

Was this reply helpful? Yes No
Cheron-Z
Retired
Retired
4,444 3,896 250 492
Message 3 of 4
Flag Post
HP Recommended

 @K,Teller,

 

For information related to Latex 360,  I would like to share this link to the 

 

 HP Latex Knowledge Center .  

 

Hope this is helpful.

 

Thank you for using the HP Support Community.

 

Cheers,

Cheron

I work on behalf of HP
Was this reply helpful? Yes No
skuks
Level 5
249 247 13 34
Message 4 of 4
Flag Post
HP Recommended

try do disconnect both cables and LAN cable too for some time and connect it back but without LAN cable (we had the loosen LAN cable and the printer gave this error when larger files are prined). Try again to download firmware (the newest one) and try that USB update again. If nothing happens - I advise you to call tech guys to reset printer and clean HDD...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation