Error 79.04

0921wen · ‎08-09-2021

Solo muestra el error pero no avanza, no puedo ver mas opciones

MayS · ‎08-09-2021

Hey @0921wen

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

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Regards,
MayS

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Repairatrooper · ‎08-09-2021

There are a couple of possible causes of this error. First thing you want to try is making sure any network or usb cables are disconnected and then try restarting the printer. If it comes to ready, update the firmware by downloading the firmware, copying it to a USB stick and then inserting the stick in the usb port either on the control panel or on the formatter.

With the cables disconnected failure to start might be caused by a supply issue. In that case, remove all inks and print heads and power cycle the printer and load the supplies when prompted during the startup process.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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