Error: 805D6231 on frontpanel designjet T120 when power on.

[RDMENT1]

Hi all,

i'm an technician working on printer, dektops and laptop at an Hp company.

i just got an job offered to check a designjet (T120) with an error message (805D6231).

i check the service manual of this printer and couldn't find a solution on this error.

i also called the owner of this printer to asked them what they had done recently before they got the error message.

but they explain to me that they just power on the printer and got the error, so they brought it for repair.

i don't know what this errors means, and this is the first time i 've seen this message, so i hope to get some

troubleshootingsteps from you guys.

thanks in advance.

[HairihJ · Accepted solution]

heelo

You need to replace HP Designjet Encrypted chip 

It is inside the printer on mainboard in usb slot 

IT help for all bluescreen error they are random codes

you can find it here http://www.ebay.co.uk/itm/HP-Designjet-T120-Blue-Screen-Error-Solution-Encrypted-chip-CQ890-67097/28...

[RDMENT1]

thanks  HairihJ for the solution.

we had an spare pinter onsite, so i swap that part you suggested.

it solved the blue screen issue, i will order that part for the printer soon an possible.

very thanks.