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‎12-11-2019 04:39 AM

HP Recommended
Product: Designjet Z6100 60in
Operating System: Microsoft Windows 7 (64-bit)

Error Code 61:01
I keep getting this "Wrong File Format" code when I try to print. I have checked as many forums as I can, and tried the recommended troubleshoots. Uninstall + Reinstall, unplug + re-plug, make sure graphic language settings is set to automatic.
Still the error comes up every time. I had the printer installed on a different laptop which was stolen. So I reinstalled it on a new device. It seems to install fine; everything is connected through wifi, and the printer even displays the file name, but then the error message comes up.
The only remain possibilities I've found is that one forum said to make sure my printer preferences are set to "automatic" but there are a lot of tabs and settings under preferences and I'm not sure which of them I should be setting to "automatic," and the other possibility is that the driver that my computer automatically installs (which is also the one I found online) is Designjet Z6100 60in PS3 ... and I'm not sure what PS3 means.
There appear to be some references online to "Post Script" being a cause for this error, but when I search PS most of the responses comeback "Printer Series" so I'm not sure if I should try to find a driver that is for PS1, PS2, or not PS at all; or if that is a complete non-issue, and if there is any other potential cause.
Please anybody help if you can. I need this resolved urgently.

2 people had the same question
1 REPLY 1

‎12-14-2019 08:33 AM

HP Recommended

If you do not have a PS series you need to to install the hpgl driver. 

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