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‎08-02-2017 12:30 PM

HP Recommended
Product: T2500 -CR358A

Error Code 89:03 " Restart your printer . If problem persists , call HP support.

 

Dear Team,

 

Can you please help to solve this error code.Thanks

1 person had the same question
1 REPLY 1

‎08-02-2017 09:03 PM

HP Recommended

You may to have a service technician come in to look at the plotter.

 

 

89:03 Stacker ramps motor error
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Remove all paper from the stacker and basket.
Reconnect the power cord, then turn on the printer.
2. Perform the stacker ramps motor diagnostic test to troubleshoot the problem further.
Service engineer:
1. Check that the stacker ramps motor cable is undamaged and correctly connected to the engine PCA.
2. Replace the stacker ramps motor. 

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