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‎09-09-2020 02:59 AM

HP Recommended
Product: Q6652A Z6100 60"
Operating System: Microsoft Windows 7 (64-bit)

Error in Electronics Module Test, check the Sausalito, Checking Gauntlet memory.

The test stops without any notification. Even the reset button from frontpanel is not working. Only way to reset the printer is to switch off the power.

After changing the sausalito pcb to a new one same error exists. Also changing the firmware not change the error (11.0.0.2 and 11.0.2.4 newest).

Questions: What is a Gauntlet memory? Any ideas what kind of error this can be?

2 REPLIES 2

‎09-09-2020 06:02 PM

HP Recommended

Checking the service manuals, the 11 errors are stated to be associated with trailing cable issues, are you sure all the carriage trailing cables are properly seated on both ends?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-10-2020 08:41 AM

HP Recommended

All carriage trailing cables are properly seated.

Why you think this is an 11 error?

Did you know  what is the Gauntlet memory?

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