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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Deskjet 5820
macOS 10.13 High Sierra

I have forgotten my admin password after changing it from the default. I have tried several known combinations.

 

 

I've done the wireless + cancel button  and its not working

also tried to do a hard reset by disconnecting the printer from the power and keep it for 30 sec then plug the power cord while pressing the power and cancel buttons..

 

 

nothing worked for me.

 

is there any way to completly wipe the settings and configurations from my printer.

 

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@FMAMJ

 

Thanks for reaching out to us on HP Forums.

 

I understand that you need assistance in resetting the admin password for your HP DeskJet GT 5820 All-in-One Printer. I'll be delighted to assist you.

 

I have sent you a private message with the steps to perform a semi full reset on the printer. 

 

Hope this information helps. Let me know how it goes.

 

Cheers! 

View solution in original post

3 REPLIES 3
HP Recommended

@FMAMJ

 

Thanks for reaching out to us on HP Forums.

 

I understand that you need assistance in resetting the admin password for your HP DeskJet GT 5820 All-in-One Printer. I'll be delighted to assist you.

 

I have sent you a private message with the steps to perform a semi full reset on the printer. 

 

Hope this information helps. Let me know how it goes.

 

Cheers! 

HP Recommended
@MKazi thanks so much .. that solve my issue.
HP Recommended

@FMAMJ,

 

I am glad that the issue has been resolved. 

 

Take care and have a blessed week ahead.

 

 

DavidSMP
I am an HP Employee

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