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‎12-27-2019 11:57 PM

HP Recommended
Product: designjet 5500ps 42 inch
Operating System: Microsoft Windows 7 (32-bit)

I have a Designjet 5500PS 42 inch and wanted to know if I can remove the printer's hard drive and make an image file of the software to save in case my HD goes bad ?

 

Is this safe to do so or will it cause any problems to the printer ?

 

I know the HD is a 40 gig and Western Digital manufacture

 

Bobby

1 ACCEPTED SOLUTION

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‎12-31-2019 09:25 AM

HP Recommended

D Hook

I can find a hd part number WD4000BB-00JHC0

But I cant find  Q1252-S0602 I can find a Q1252 but the last 5 digits are not S0602

and what is in my 5500ps is

WD4000BB-00JHC0

Q1252-S0602

Gonna check out the link you gave me in the pm

Thank You

Bobby

 

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10 REPLIES 10

‎12-31-2019 12:53 AM

HP Recommended

Anybody ?

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‎12-31-2019 05:05 AM

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I know it's been done before and if you search this board there are threads about how to do it.  But it's a little tricky.  I've never tried myself.  I know it's more complicated than just copying the HD because HP has a different format method than usual.  But an easier option is to go on ebay and buy a replacement HD that will come loaded with the latest firmware and paper ICC profiles.  Then it's a plug and play operation.  This is what I did when I bought my first 5500.  I kept the original HD in a box so I'd have it in case of emergency.  Still have it somewhere.

I don't work for HP....I just repair their printers.
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‎12-31-2019 05:29 AM

HP Recommended

Sent you a PM.

I don't work for HP....I just repair their printers.
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‎12-31-2019 09:25 AM

HP Recommended

D Hook

I can find a hd part number WD4000BB-00JHC0

But I cant find  Q1252-S0602 I can find a Q1252 but the last 5 digits are not S0602

and what is in my 5500ps is

WD4000BB-00JHC0

Q1252-S0602

Gonna check out the link you gave me in the pm

Thank You

Bobby

 

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‎12-31-2019 01:49 PM

HP Recommended

The part number for the PS hard drive for the Designjet 5500 is: Q1252-60054

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‎12-31-2019 02:03 PM

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Semaphore

the label on the hard drive that is in my 42 inch 5500PS reads...

WD400BB- 00JHC0

Q1252-S0602

 

Does the 42 inch and 60 inch models use the same firmware ?

Thanks

Bobby

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‎12-31-2019 02:16 PM

HP Recommended

The WD number is Western Digital's part number. Not sure about the Q1252-S0602, HP typically doesn't use letters in the last 5 digits of part numbers. Are you sure the S is not a 5?

 

I'm not sure about the firmware for those models but I would think the versions would be unique to 42" or 60".

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‎12-31-2019 04:29 PM

HP Recommended

Semaphore

Here is a photo of the installed Hard Drive IMG-20191231-01828.jpg

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‎01-02-2020 06:19 AM

HP Recommended

Here's an old post I had archived.  Hopefully it will open for you.

 

https://www.dropbox.com/s/3m1du96sgtpbifv/Installing%20a%20new%20blank%20hard%20drive%20in%20a%20Des...

I don't work for HP....I just repair their printers.
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