HD pack up ?

[Bobby17]

I have a Designjet 5500PS 42 inch and wanted to know if I can remove the printer's hard drive and make an image file of the software to save in case my HD goes bad ?

Is this safe to do so or will it cause any problems to the printer ?

I know the HD is a 40 gig and Western Digital manufacture

Bobby

[Bobby17]

Anybody ?

[D Hook]

I know it's been done before and if you search this board there are threads about how to do it.  But it's a little tricky.  I've never tried myself.  I know it's more complicated than just copying the HD because HP has a different format method than usual.  But an easier option is to go on ebay and buy a replacement HD that will come loaded with the latest firmware and paper ICC profiles.  Then it's a plug and play operation.  This is what I did when I bought my first 5500.  I kept the original HD in a box so I'd have it in case of emergency.  Still have it somewhere.

[D Hook]

Sent you a PM.

[Bobby17 · Accepted solution]

D Hook

I can find a hd part number WD4000BB-00JHC0

But I cant find  Q1252-S0602 I can find a Q1252 but the last 5 digits are not S0602

and what is in my 5500ps is

WD4000BB-00JHC0

Q1252-S0602

Gonna check out the link you gave me in the pm

Thank You

Bobby

[Semaphore]

The part number for the PS hard drive for the Designjet 5500 is: Q1252-60054

[Bobby17]

Semaphore

the label on the hard drive that is in my 42 inch 5500PS reads...

WD400BB- 00JHC0

Q1252-S0602

Does the 42 inch and 60 inch models use the same firmware ?

Thanks

Bobby

[Semaphore]

The WD number is Western Digital's part number. Not sure about the Q1252-S0602, HP typically doesn't use letters in the last 5 digits of part numbers. Are you sure the S is not a 5?

I'm not sure about the firmware for those models but I would think the versions would be unique to 42" or 60".

[Bobby17]

Semaphore

Here is a photo of the installed Hard Drive

[D Hook]

Here's an old post I had archived.  Hopefully it will open for you.

https://www.dropbox.com/s/3m1du96sgtpbifv/Installing%20a%20new%20blank%20hard%20drive%20in%20a%20Des...