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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Joseph_Bruce
Level 2
23 15 1 5
Message 1 of 3
315
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HP 4500ps Designjet Deeper Than Level 1 Printhead Recovery?

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HP Designjet 4500ps

Is there any level other than 1 that's available to recover printheads on the Designjet4500ps?

 

Do you just keep picking Level 1?

 

Thanks,

 

Joe

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Ouccema
Level 4
Level 4
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Hi,

 

What is the issue exactly? The print quality issue? if yes can you share the print diagnostic image?

I am an HP Employee.
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Joseph_Bruce
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Level 2
23 15 1 5
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With low usage that this plotter is currently getting; the pens are drying up.  After Recovering about 10 times.  Numbers are volume of ink through.After Recovering about 10 times. Numbers are volume of ink through.After 2 prints.  #4 pen is now worse.After 2 prints. #4 pen is now worse.After 1 more print.  All pens are better.After 1 more print. All pens are better.Checked on next day.Checked on next day.

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