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‎08-05-2020 05:11 AM

HP Recommended
Product: HP DESKJET

I HAVE BOUGHT HP DESKJET INK ADVANTAGE 3785 FROM SAUDI ARABIA ., IT HAVE INK CARTRIDGE AS HP652 ., BUT INT NOT AVAILABLE IN INDIA., CAN WE USE HP680

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1 REPLY 1

‎08-07-2020 05:43 PM

HP Recommended

@HB33 Welcome to HP Community!

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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