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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
vpbaab8b36
Level 3
37 31 2 9
Message 1 of 3
648
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HP DesignJet 500 42'' - win10 64 bit., ver.20H2

HP Recommended
Microsoft Windows 10 (64-bit)

Anybody found a solution after july 2020 update  - Windows 10 64 bit version 20H2.

Already tried every 64 bit driver, all fixes mentioned for previous win10 builds.

Plotter works fine on Win 10 upgraded from win 7. Current win 10 version of this comp is 1903. Plotter works fine on this computer using Jetdirect 615 with PS driver for win NT  - https://support.hp.com/bg-en/drivers/selfservice/hp-designjet-500-printer-series/25301 

I have to install on another 2 computers Windows 10 64 bit version 20H2. No success for 2 days now. Any idea ?

Stefan
2 REPLIES 2
chris1designjet
Level 4
63 63 4 10
Message 2 of 3
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HP Recommended

Ciao 

maybe  i found the version 8  for windows 8.1 64 bit that could work    try it 

https://ftp.hp.com/pub/softlib/software10/COL21412/pl-56198-2/hpdj500wx64pclen.exe

and for the windows 7  64 bit that olso can be tested it install it on windows 10  64 bit

 

https://ftp.hp.com/pub/softlib/software10/COL21412/pl-56198-2/hpdj500wx64pclen.exe

give me a thumb up if it works well 

 

 

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vpbaab8b36
Author
Level 3
37 31 2 9
Message 3 of 3
Flag Post
HP Recommended

As i have mentioned, i have already tried EVERY 64 bit driver. No luck on Win10 64 bit 20H2 version.

Stefan
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