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- HP DesignJet T210 24-in 712 ink black incompatible

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09-22-2025 10:28 AM
I purchased the DesignJet 712B (80ml) ink. However when I replaced the Introductory cartridge with the new cartridge, “incompatible cartridge” warning popped up and the printer does not work.
712B is the only ink option I find and can buy on HP official website.
I went through the ink replacement detail in my printer, it seems it only accepts the following ink products options:
HP 712 LOW FILL
HP 712 HIGH FILL
HP 712A LOW FILL
HP 712A HIGH FILL
I am not able to find such ink products on the official web.
please help 🙏🏻
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