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HP DesignJet T830 - not printing to the selected paper size

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Microsoft Windows 10 (64-bit)

We have recently set up the T830 and I am trying to print a PDF document - I have selected A2 in the paper/quality tab of printer properties but it is still printing in A4; I have tried changing the 'Resizing Options' on the Layout/Output tab to 'fit to: A2' but this hasn't helped either. Any suggestions or advise would be appreciated please.

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Hi Thanks for contacting with HP Support Forum.

If your printer is 36inches or 24inches it will supported maximum size 36 and 24 inches. Please check the link for more details:


Please Goto printer and select as share liked wise setup process. ...That will working fine. 

I hope that info. Will help to you. If help, please accept my solution.


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