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‎06-22-2023 12:16 PM

HP Recommended

We have an HP DesignJet XL 3600 that is just over 3 months old.  Went to load a roll in tray 2 and got a paper jam.  I was able to remove jam but now when loading the roll, process will start then I get a canceling load message.  This happens with both trays.  

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