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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Neiluk66
New member
6 0 0 0
Message 1 of 2
319
Flag Post

HP Designjet 500 - Every 20 minutes need to re-insert ink cartridges

HP Recommended
hp designjet 500
Microsoft Windows 10 (64-bit)

Hi,

 

When I try to run a queue on the HP Designjet 500 24" I can't just leave it to it.

 

Because after between 10-20 minutes it stops printing and the replace ink cartridge alert comes up.

 

This is very random and can be any ink colour.

 

I have to take the cartridge out and then re-insert and it carries on printing for a while then it happens again.

 

Does anyone have any idea why this is happening.

 

cart.jpg

 

Thank you

 

 

 

1 REPLY 1
rubensanchez01
Level 4
130 115 1 6
Message 2 of 2
Flag Post
HP Recommended

try this way :
remove the ink, there is a silver piece verical metal, pull it out little, so the ink cartridge rest tighter. do it for rest colors.

 

before I repaired a DJ1100 44" & ink cartridges always pop up & I could not pass printhead alignment. after hours failure & I found out

the ink cardtrige was higher, so I push it down & it worked, then when again. Finally I got a idea to pull those metals outer
& problem solved....
no garrantee, try it.... also check the inktubes & make sure no air bubbles...
from you photo, the left ink was empty....

 

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