Create an account on the HP Community to personalize your profile and ask a question
03-21-2021 04:26 PM
Ive been trying to upgrade my firmware but it says I cannot upgrade it, I get a warning that the printers current firmware version must be A.02.06 or higher. The version on the printer is only A.02.05. Where do I go from here?
There is a thread that says its solved, by selecting Windows XP and selecting the firmware from there which is version 4.
My question is, can i upgrade straight from version A.02.05 to version A.04.02 ?
Its imperative I know the answer to this as I've hear people brick their designjet over updating the firmware version in leaps.
Thanks in advance.
Didn't find what you were looking for? Ask the community