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‎04-24-2026 06:22 AM

HP Recommended
Product: HP DesignJet Z6 44-in PostScript Printer
Operating System: Microsoft Windows 7 (32-bit)

Printer is giving System Error 0086-0001-0004 and  0086-0002-0002, can someone help with a goods technician to take care of repair and maintenance of this printer

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2026 02:26 PM

HP Recommended

Use this link to locate service providers near you https://support.hp.com/ca-en/help/service-center

 

Be sure to select your country/region to ensure you get proper geographical information.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4

‎04-24-2026 06:30 PM

HP Recommended

86 errors are related to carriage movement. Most common issue I run into is user forgetting to properly lock the printhead cover. This causes the metal lock bail on the printhead to prevent carriage movement.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-24-2026 10:16 PM

HP Recommended

Thank you for quick response, some technician who visited to check the problem suggested to change the data cable of the cartridge tray. We are waiting for a new one to arrive and see if the problem gets solved. I am looking for some authorized repair centre near us to take care of such issues in future.

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‎04-27-2026 02:02 AM

HP Recommended

So now the trailing cable is changed the new error which its showing is 0086-0002-0054, can anyone help with what should be done with this.

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‎04-27-2026 02:26 PM

HP Recommended

Use this link to locate service providers near you https://support.hp.com/ca-en/help/service-center

 

Be sure to select your country/region to ensure you get proper geographical information.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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