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‎11-10-2020 02:04 AM

HP Recommended
Product: HP DESIGNJET T520

Hello. I have a HP Designjet T520 printer. When I opened it today there came a blue screen with a code "B300153C". I shut it down by pressing the button for 7-8 seconds (the printer doesn' t shut down with just pressing the button normally) and when it opened again the blue screen with the same code came again. What does that code mean? I will appreciate any quick response. Thank you.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-11-2020 01:14 PM

HP Recommended

It will work after replacing 

View solution in original post

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5 REPLIES 5

‎11-11-2020 02:40 AM - edited ‎11-11-2020 02:42 AM

HP Recommended

 

Hello 

You need to replace the encrypted chip with new one  

 

It is on the main board in USB slot 

 

I use this one 

https://www.ebay.com/itm/283880391663

 

 

chip na plytce.jpg

 

 

 

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‎11-11-2020 03:31 AM

HP Recommended

Thank you for your quick reply.

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‎11-11-2020 07:42 AM

HP Recommended

Hello again. If I purchase the encrypted chip from the ebay link and replace with the new one will I need to make any firmware uploads additionally?  Thank you.

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‎11-11-2020 01:14 PM

HP Recommended

It will work after replacing 

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‎11-13-2020 01:02 AM

HP Recommended

Thank you.

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