Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎11-13-2020 05:07 AM

HP Recommended
Product: HP Designjet T520
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

We have a HP Designjet T520 printer. I just reinstall my os, and succesfully installed the newest driver. Sadly many feature don't work under it.

1. I can do new paper size but I can not modify or overide it. 

2. Creating new custom size... "Height should be larger than width", but why? Ok, I do rotate it.

2. Autorotate not working. I can print just in landscape mode.

 

Is there any way to downgrade the driver? I don't know which was the driver what I used before but I gladly try all of it. Is there any place where I can find the old ones?

 

Thanks for your help!

 

Regards,

Gábor Molnár

Category:
1 person had the same question
4 REPLIES 4

‎12-09-2020 06:59 AM

HP Recommended

Having the exact same issue.... Any resolution yet?

Was this reply helpful? Yes No

‎12-10-2020 05:06 AM

HP Recommended

It wasn't too easy, but yes. Firstly you should download the printer's basic driver (HP Windows HPGL2 Driver). Then delete printer and all of the drivers.

To install it try this method:

https://coehelp.uoregon.edu/printer-configuration/adding-a-printer-manually-on-windows/

Was this reply helpful? Yes No

‎12-10-2020 06:30 AM

HP Recommended

So I tried that but the issue is the same as using the V4 driver, Everything defaults to grayscale even if you select color. Did you see this issue?

Was this reply helpful? Yes No

‎12-10-2020 08:02 AM

HP Recommended

Can you make a screenshot?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.