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09-04-2017 02:56 AM
I'm getting error 23:10 APS failure. I checked the APS from diagnostic and found that it presurrieses upto about 3 psi and then the error message comes. Also initailly i found Magenta catridge swollen may due to excess air in the cartridge and then i replaced Red cartridge with same problem. Now I don't have have swollen cartridge problem. But the error still occurs, I also checked the APS tube assembly for broken or nitched parts and found nothing. Do have to replace the APS assembly or there is something that can be solved?
09-04-2017 02:49 PM
If you checked all items then the next thing is to replace the APS.
SE 23:10Cause: Air Pressurization System failure; unable to pressurize or depressurize tubesSolution: Try the following:●Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer.●Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA.●Check that the air tubes are properly connected and are not kinked or pinched.●Replace the APS Assembly
09-12-2017 06:56 AM
Here is something else I found.
- Ask the end-user to remove all of the ink cartridges.
- Reboot the printer without the ink cartridges installed.
- If the printer goes to Ready status, continue to update the firmware using the Embedded Web Server. Upgrade to firmware version 01_00_08.4 or later. Refer to the printer's Service Manual for more details.
- If the printer does not go to Ready status, continue to the USB firmware update steps.
- Turn the printer Off.
- Use a USB flash drive that only contains a firmware version 01_00_08.4 or later. Make sure that there are no other files on the flash drive.
- Connect the USB flash drive to the USB host port on the formatter.
- Turn the printer On and follow the instructions on the front panel display.
- If the issue persists, continue to troubleshoot as directed in the printer's Service Manual.
- Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer.
- Perform an APS subtest from the Ink Delivery System Test menu.
- Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA.
- Check that the air tubes are properly connected and are not kinked or pinched.
- Replace the APS Assembly.
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