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- HP Latex 360 Error Code 03.20:01

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07-25-2022 10:23 AM - edited 07-25-2022 10:31 AM
Just got back from vacation and the machine shows an error code of 03.20:01
I have restarted it several times, and even unplugged it from the back for a few minutes and no changes.
07-26-2022 12:54 AM
According user guide:
Code: 03.20:01
- Description: Air Curtain and Printzone Heaters Control PCA with no voltage detected
- Causes: Main PSU to Air Curtain and Printzone Heaters Control PCA.
- Remedy: Call agent: • Restart the printer. Service engineer: 1. Reseat/Replace Main PSU to Air Curtain and Printzone Heaters Control PCA Cable. 2. Replace Air Curtain and Printzone Heaters Control PCA. 3. Replace Main PSU (very low probability).